Our customer is a the world’s largest commercial Real Estate services and investment firm. They offer a broad range of integrated services, including facilities, transactions and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
AMO was engaged to assist the facilities management division to design a highly specialised solution. The main objective was to handle unplanned budget requests for one of their customer’s large buildings portfolio.
They required a convenient solution to review and approve requests for budget allocation related to unplanned events in their large properties portfolio.
To replace spreadsheets and manual processes, we created a budget management solution driven by a streamlined workflow. The process is adapted to enable the financial management of unplanned events related to facilities lifecycle.
Our solution is fully integrated with the customer’s SharePoint portal and branding guidelines, tailor-made for both the facilities management company and the end-user.
Not only this bespoke solution provides our client with a much more efficient process and better financial control, but it also offers complete service transparency to their customers. This competitive edge has improved their customer experience naturally leading to higher retention.
Advisory Services. We review your business management processes based on your goals, helping you develop a strategy that’s in line with your business change, process automation and CoE enablement.
Solutions Delivery. We work in partnership with you to improve the status quo and to help you solve the challenges your business faces.
Managed Services. We are invested in your continued success, and so we offer ongoing support and maintenance for your digital automation ecosystem.
We are Certified Partners of both Nintex and UiPath.